FREE SHIPPING & FREE RETURNS
We offer FREE shipping on all domestic orders placed on our website to the 48 contiguous states, with no minimum order size or special exceptions.
Click Here to print out your return authorization slip.
Here at Crucial Vacuum we understand that getting your items quickly is important to you.
***Please contact us for a shipping quote for Alaska, Hawaii or Canada.
RETURNING A PURCHASE ONLINE
We want you to love what your ordered and we are confident that our products and service will help you live a healthier life
If something isn't right give us a call at 877.750.9239, 9am - 5pm (EST) Monday - Friday, or e-mail us.
If you are not 100% satisfied with your purchase, you can return it for a full refund (returns must be unused, in original packaging and within 30 days of your order date)
If for whatever reason you’re not happy with your purchase, just go through our easy self-service return process below to print out a FREE return label (your domestic shipping costs are prepaid)!
FOLLOW THESE SIMPLE STEPS TO RETURN YOUR PURCHASE:
1. Use your original box, or any plain, unmarked cardboard box to ship your return
2. Remove any pre-existing labels or stickers from the shipping box
3. Pack your return securely, in the original package if possible and include your completed invoice
COMPLETE YOUR RETURN USING USPS:
4. Print your complimentary return label here
5. Seal your box completely then drop it off in the US Mail
6. Click here to track the progress of your package
WHAT TO DO IF THE PART DOESN'T FIT:
Return your purchase using our easy mail return process (within 30 days of your order date)
Order your new product at the same time by giving us a call 877.750.9239 or e-mail us
You will not be charged the return postage fee and your new items will be shipped at no cost to you
We’ll bill your credit card for the new merchandise and process your credit for returned merchandise as soon as we receive it
Have questions? The Crucial Vacuum Team is happy to help! Call us at 1.877.750.9239 or e-mail us!